Q: Why should I transfer my website? What does website migration involve?
A: The web site migration service provided by lumenhost is completely free of charge and consists of transferring all your web files, databases and emails from your present provider to your brand new web hosting account with us. We will also edit all the settings required for your web sites to be fully functional on our super–modern cloud hosting platform.Our techs are fully capable of transferring any sort of website. With years of work experience in the industry, they’re experts in the specificities of our hosting platform, our Control Panel and all other well–known Control Panels. For them, moving a custom web app with a lot of custom libraries is as easy as moving a simple WordPress–based blog.
Q: Just how long will it take for my site to be transferred over to your platform?
A: We strive to perform all web site migrations ASAP. However, we do not have a fixed time frame for website migrations. There are certain elements that you need to consider – the mere size of your web site and the workload of our web site migration team, etc. We constantly try to perform each migration in less than 48 hours. With smaller–sized websites, our team usually manages to finish within 24 hours.
Q: My personal privacy is crucial to me. What info do you need?
A: We do not gather any information that is sensitive. We will need, however, the login information for your current hosting account as well as the name of the site that you would like to transfer.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: How about downtime? Will my web site be unavailable?
A: While we migrate your website, it will be available both in your hosting account with us and in your account with your old hosting provider. Once the migration is done, we will make sure that everything is working properly and that the integrity of your web content is not affected before telling you that the migration is completed. After that, we’ll explain to you how to move the domain over to your hosting account with us and how to change your DNS resource records.
Q: Will my present web hosting provider need to do anything?
A: Nah. Apart from your login credentials for the Control Panel, we will not need anything. We’ll never touch base with your web hosting provider. They will not know anything about the migration either.
Q: Which hosting providers can you transfer website content from?
A: We can transfer your website from any hosting provider or any Linux–based hosting platform on condition that we can receive access to the Control Panel and there’s FTP access available.The only web sites that we are unable to transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.