A lot of individuals who begin using their very first hosting account, or change companies, frequently have queries about how particular operations are executed or encounter predicaments when setting up different things, including emails, site settings, and so on. That is the reason why, many hosting providers have compiled documentation with the most standard questions and problems in order to help their clients obtain info swiftly and seamlessly. Consequently, the help desk support team members can concentrate on real problems that certain clients may be encountering, since the solution for the minor things will be available on the World Wide Web and clients will be able to resolve them without having to contact the customer support team. Having in-depth documentation is very important, especially for new customers without any previous experience whatsoever, as the hosting service entails tons of features and many individuals can get bewildered about what to do. A good knowledge base can both help you execute the procedures that you need and find out how the web hosting service works as a whole.
Extensive Online Documentation in Hosting
If you purchase a hosting package from us, you’ll obtain access to our thorough online documentation where you will find info about practically everything related to our web hosting packages. The topics range from how to set up an e-mail account on your hand phone, to how to do different things using an .htaccess config file. The articles are written in an easy-to-grasp way and include in-depth instructions on how to accomplish a certain task in your Hepsia hosting Control Panel. You can also find info that’s not related directly to Hepsia, for instance one that concerns software apps on your desktop computer. The full archive of articles will be located in the Help section of the Control Panel, but those that are applicable to a particular Control Panel section can be accessed on the spot. Given the fact that we have included as many topics as possible, you will be able to learn de facto everything connected to your hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature exhaustive online technical documentation where you will find info about all the functions that our in-house built Hepsia Control Panel offers, as well as solutions to different questions and challenges that you might come across. All installation manuals contain elaborate descriptions, which implies that you won’t have to worry about skipping something if you would like to export a MySQL database, for example. The troubleshooting articles include a number of different tenable reasons for specific issues and the solution for each of them, so in case you aren’t able to send email messages even though you have the right SMTP settings, for instance, you can quickly discover what the reason for this may be and correct the problem with two or three clicks in your email client. As the Hepsia Control Panel offers quite a few features, you will be able to find related articles in each section. If you’d like to check out all help articles, you can use the Help menu, which is located in the top right-hand side of the Control Panel.