If you acquire your own server, you shall have more independence on what you could install and run when compared to a shared Internet hosting account. With a shared service, you have access simply to your own account, thus you're not able to install server-side software. Although this is not an issue for the majority of script-driven apps, there are some that have specific requirements and need particular software to be present on the machine either for some additional functions or for them to work at all. In the event that you have experience, you won't have any problems to run the machine, but if you do not, you may simply not have the capabilities to manage everything and use the script apps that you want. If that is the case, you could use our Installation & Troubleshooting upgrade, and so our system administrators can arrange everything for you and help you with any difficulties that you could encounter.
Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server packages that we offer and you'll be able to add it either during the signup or at any time later on through your billing Control Panel. It comes with one hour of custom work on your server, so our admins will be able to aid you with software installation or setup. They could furthermore troubleshoot any piece of software which you have already installed if it doesn't work properly, so you will not have to waste time to determine what's wrong as they can help you in a very quick and professional manner. As this is a one-time upgrade, you can get it just if you need it and if a given task takes less time, the remaining minutes shall be available for the future and will not be reset in the end of the month. This upgrade is helpful when you cannot do something on your own or when you have our Managed Services upgrade, but the 30 minutes of custom work it features aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any one of the dedicated servers that we offer at any time that you need it. In case you need some custom work from our admins just after your web server is ready, you may get the upgrade during the server signup process, or if you need something to be executed later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with 1 hour of work from our admins on your machine, so in case you face any difficulties to install a third-party software or some application gives errors and doesn't work the way it is supposed to, our specialists will be able to aid you in a very timely manner. If a task takes less than sixty minutes, the rest of the time shall be available for future tasks and you shall be able to see it inside the billing area. This upgrade is suitable in the event that you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it includes.