Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour response warranty with all our hosting packages, which means that each individual support question you submit will undoubtedly be answered to in only 60 minutes max. Our support crew members have been qualified to very fast overcome any situation and to ensure that you get reasonable guidance on any trouble that you possibly have.
A Top–quality Support Service
It is easy to email us 24x7x365 with any problem you possibly have in connection with lumenhost’s products. We now have qualified professionals available all of the time to deliver support whenever needed. You can utilize the ticket system or send us an email at any time, or pick up the phone or make use of the online chat within working hours.
An Intuitive Help Section
If you require guide while working on your sites within the Control Panel, it is possible to always click on the Help button and pick your issue in the listing of articles that will came up. We have also turned a number of the articles into video tutorials. The catalogue of video tutorials will load if you pick the Videos press button present in the top right angle.