• 1 hour ticket response
  • 1 hour ticket response

  • We are devoted to offering a swift and proper reply to each ticket sent by a user. Our professional customer support team members will examine your request and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all helpdesk tickets. As a matter of fact, our average support ticket response time has proved to be twenty minutes.

  • Top quality support service
  • A Top–Notch Help Desk Support Service

  • Our customer support team members possess broad experience in the hosting market and are practiced enough to come up with a rapid answer to your problem. If, however, the issue at hand is not within the competency of a support technician, the support ticket will be sent to a programmer or administrator for additional investigation.

  • Intuitive help center
  • A User–Friendly Help Center

  • Incorporated into the Site Control Panel is an intuitive Help section, which features different sources of information. You can search through a routinely updated knowledgebase featuring web hosting account administration articles and site administration articles, check our step–by–step video tutorials or check out the F.A.Q. library.