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About Us

Being a web hosting customer can be a hard thing - you often need to deal with server outages and a piteous and slow customer support service. To top it off, you have to log at least in two administration panels so as to administer your domains, billing transactions and your site itself. When we launched lumenhost, we tried to alter all that.

A Modern Approach to Hosting

The hosting Control Panel is the part of the hosting platform that the customers in fact see. And 90 percent of the hosting suppliers out there employ the same hosting Control Panel - cPanel. We, though, consider cPanel to be old and difficult to use - it simply frustrates our work. This is why we arrived at the decision to employ a different hosting Control Panel - the Hepsia web hosting Control Panel. It's new, has a modern look and feel and offers billing, domain and website administration options, so you can manage all aspects of your Internet presence from a single location. Also, it has a drag 'n' drop File Manager, so you won't have to use an FTP client. Our tests have confirmed that the Hepsia web hosting Control Panel is three times faster than other hosting Control Panels! We have also set up a web hosting Control Panel demo - you can see for yourself how the Hepsia web hosting Control Panel works.

A Stable Web Hosting Platform

Your web site has to be reachable online. This is why we lean on lightning-fast hosting servers driven by the effective blend of Linux and Apache. We are also working with 4 world-class data center facilities where you can host your site. This permits us to offer a 99.9% network uptime guarantee.

A Client-Oriented Approach

Last, but definitely not least - we are there for you! We have Live Chat reps who are there to reply to all your pre-sale queries and to help you solve minor technical problems. We have a top-notch 24/7/365 client support service. We offer a 1-hour trouble ticket response time guarantee, but in the majority of instances our client care team reps reply to support tickets within twenty minutes!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 153820

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

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